Our third day of opening the cafe and we were hesitant. Unlike week one, we hadn’t bribed our friends to come and Be Customers, and unlike last week, we didn’t have a captive audience of 65 people wanting to eat. External circumstances had also occurred which meant a sudden rearrangement of plans, the last minute luring in of an extra pair of hands (thank you again, Louise) and a bit of thinking on the spot. But we opened on time, and after a nail-biting 15 minutes of silence from the world outside, people began to drift in. S suggested taking out some samples and offering them to passers-by, and since it is not possible to eat Muhammed’s falafel and not immediately fall in love with it, that worked. The cafe buzzed; some people came, sat and chatted; some dashed in and got food to go; we even had a runner taking a break to refuel. A gentleman from Wales came in by accident, fell into conversation with one of the waiters, mentioned the fact that he had never eaten falafel before and found himself compelled by the utter shock on that young person’s face to try it.
We’d started the day with a cultural literacy workshop, focusing on polite interaction with customers (“Do take a seat” instead of “Sit!”; “It’s coming right up” instead of “You must wait”; “Spread the word!”; “See you again!”, all this sort of thing, followed by the endless question of WHY we don’t have a neat little equivalent of "Bon Appetit”) and all of this interaction was put into practice. As a tool for language expansion, the project is reaping rewards already. The customer who declared “Well, that knocked my bloody socks off” caused some confusion, but it was soon ironed out. “Why is knocking socks off a good thing?” B asked, but frankly, we couldn’t answer.
We sold out. And as we all sat down to eat together at the end of the day, L pointed out that there was only one left. Which turned out to be a shame for the gentleman from Wales who’d never had falafel before, because he had come back hoping for another portion, just as L had swallowed it. “But you can come next week” L told him, encouragingly. “It might be a bit far, lad, from Swansea” the gentleman mused “but you never know. It was a smashing lunch.”
We’re open again next Wednesday 12.30-14.30. And this time we can take bulk orders in advance, for pick up at the Electric Theatre. Please contact us on email@example.com for more information.
Images © Big Leaf Foundation